Home Page I View Inventory I About Financing I Warranty I Directions I Contact Us
Extended Service Contract
What is the difference between a Warranty and a Service contract? Why Buy a Service Contract?
People who are in the market for a new or used car may be asked to purchase an auto service contract to defend themselves against unexpected, costly repairs. 

Although a service contract is sometimes called an "extended warranty,"  it is not a warranty.

A warranty comes with the original price of the car, whereas a service contract costs extra.

It is mainly this separate and extra cost that distinguishes a service contract from a warranty. Even though warranty is commonly used to describe a service contract the noticeable difference is the cost.		 Buying a Service contract is kind of like health insurance for your vehicle. Purchasing an extended service contract will cover you for the majority of your loan.

A vehicle service contract is a wise choice. Over a 5-year period, statistics show that the average person will use a service contract more than any other form of insurance, yet it is the least expensive. A service contract assures you safe and reliable tranpsortation.

As time goes by, your vehicle is more and more likely to suffer a mechanical breakdown. Mechanical breakdowns are becoming more and more expensive to repair, and they are never convenient. A service contract can protect you from those large, unexpected repair bills.
How long is the Service Contract good for?  How much does the Service Contract cost?
If the vehicle you purchase has under 80,000 miles on it then the extended service contract will be good for 36 months or 36,000 miles (whichever comes first)

If the vehicle you purchase has 80,000-124,999 miles on it then the extended service contract will be good for 24 months or 24,000 miles (whichever comes first)

If the vehicle you purchase has 125,000-150,000 miles on it then the extended service contract will be good for 12 months or 12,000 miles (whichever comes first)		 It depends on the vehicle you purhcase and the mileage on it.
Warranties range anywhere from $1024-$1480.

We will finance the warranty for you so you don't have to come out of pocket any money up front. It's worked right into your payments.

Typically, purchasing a warranty will cause your payments to go up about $30 per month if you choose to purchase one.
What's an example scenario if say, my transmission or engine goes bad? What is covered and not covered?

Basically if your transmission starts having problems then you just take it to a transmission shop. The shop calls in the claim, they send an inspector out to look at it then they decide from there. Very rarely do they not cover a transmission. You then pay your $100 deductible. This may include a rebuilt transmission or even a used one. You can take it anywhere and places like Aamco are good choices and we can also recommend a few others. In some cases depending on the damage or vehicle you may have to come out of pocket a little more than just the deductible like a couple hundred more dollars. This is because of items that may need replacing that are not covered. However, in most cases $100 deductible is all you have to pay. So basically anywhere from $100-$400 you get a $1500-$2500 repair covered. Not bad and that one repair pretty much pays for the warranty right there and then some. 

So your engine goes bad-will it be covered? Depends. If the car overheated and you kept driving it while it was hot and engine damage occured because of that then no. If you didn't properly maintain your vehicle such as oil changes and regular maintenance then no. If you don't have oil change and maintenance receipts then probably not. Make sure you keep receipts of all maintenance so if this does happen you will have a better chance of getting it covered.

For a full list of covered items see below.		 This is not bumper to bumper coverage. Maintenance items such as oil changes, brakes, tires, clutches, belts, etc. are not covered. Only items listed in the contract are covered.


See below for a description of exact items that are covered and exlusions.



ITEMS COVERED, NOT COVERED AND TERMS OF THE CONTRACT
Below is a section taken right from the contract so you know exactly what is covered and the terms of the warranty. Please read carefully. If you have a breakdown then take immediate action to prevent further damage to your vehilce by taking it to a licensed repair facility or tow if necessary. Before beginning any work on Your Vehicle, call Phoenix American Warranty Company, Inc./Wynn's Extended Care, Inc. at 1-866-223-8694

COVERED PARTS

Subject to the terms and conditions of this Contract, We will pay or reimurse you for the reasonable costs to repair or replace nay or all of the following listed Covered Parts that fail as the result of a Covered Breakdown, subject to the exlusions listed in the "Exlusions-What This Contract Does Not Cover" section. For convenience, the Covered Parts are listed under the vehicle systems to which they relate. The vehicle systems listed are not Covered Parts.

Engine
All Internally Lubricated Parts including, pistons, piston rings and pins, crank shaft and main bearings, cam shaft and/or bearings, cam chain, gears and/or timing belt, rocker arms, shaft and bushings, connecting rods and bearings, intake and exhaust valves, valve springs guides and seats, valve push rods, hyrdraulic and sold lifters and followers, intaken and exhaust manifold, oil pump, pick-up screen, eccentric shaft and main shaft, main shaft bearings and all other interally Lubricated Parts of the engine, cylinder heads, engine block and cylinder barrells. Seals and Gaskets: Cylinder head gaskets and intake manifold gaskets are covered components. All other seals and gaskets are covered only as a result of a mechanical failure to a covered component.
Automatic or Standard Transmission/Transfer Case Unit
All internally Lubricated Parts contained within the transmission case, transfer case and/or torque converter case, including;lock-up converter, gears and shafts, bearings, bushings, bands, clutch plates, friction and steel drums, pump, servo unit, valve body and plate, governor, main shaft, shift forks, synchronizer drums and overdrive housing. (NOTE: clutch, pressure plate, throwout bearing, linkage, cables, shifter, electronic switches, solenoids and clutch slave cylinders are not covered components).
Drive Axle(s)
All internally Lubricated Parts within the drive axle housing including, drive axle housing, ring and pinion gears, spider gears, side gears, bearings, bushings, spacers, yokes, driveshafts, carrier bearings and universal joints.
Front Suspension
Upper and lower control arm shafts, upper and lower ball joints, spindles, wheel bearings, leaf and coil springs(only if broken).
Steering
Steering gear box, power steering pump, piston and rack.
Air conditioning
Accumulator, condensor, compresssor, clutch, clutch bearing, evaporator, receiver/dryer(NOTE: Component failure due to contamination of specified manufactures refrigeration oil, recharge and evacuation of system, A/C system conversion or retrofit is specifically not covered under this Contract).
Brakes(Non-ABS only)
Master cylinder, power brake cylinder, vacuum assist booster and valve, wheel cylinders, hydraulic lines, hoses and fittings.
Electrical
Alternator, voltage regulator, electric horn, windshield wiper motor(s), starter motor, starter solenoid, rear defroster switch, and starter drive assembly.
Cooling
Radiator, water pump, electric fan motor, fan clutch, and coolant recovery container.
Hi-Tech Electrical
Power antenna motor, power door lock actuators and swithced, power mirror motors and switches, power seat motors and switches, power sunroof motor, power convertible top motor, power winodw motors, regulators and switches, electronic ignition module.
Fluids
Any fluids required as a result of failure to a Covered Part (Exlusions are air conditioning refrigerant, filters and oil additives).
Turbocharger (OEM equipment only)
All internally Lubricated Parts, housing, wastefate, vanes, shafts and bearings.

EXLUSIONS-WHAT THIS CONTRACT DOES NOT COVER
This contract provides no benefits or coverage and We have no obligation under this Contract for:

1) A Breakdown caused by lack of customary, proper, or Vehicle Manufactuer's specified maintenance.
2) A Breakdown caused by contamination of or lack of proper fules, fluids, coolants or lubricants, including a Breakdown caused by a failure to replace seals or gaskets in a timely manner,
3) A Breakdown caused by towing a trailer, another vehicle or any other objeect unless Your Vehicle is equipped for this use as recommended by the Vehicle Manufacturer.
4) Repair of any parts in connection with a Covered Repair when those parts are not failure of a Covered Part. Such repair or repalcement is an improvement to Your Vehicle and is not covered by Contract.
5) Pre-existing damage or a Breakdown that occured before Your purchase of this Contract, either of which would have been obvious and apparent if that component was inspected at time of purchase.
6) A Breakdown caused by or involving modifications or additions to Your Vehicle unless those modifications or additions were performed or recommended by the Vehicle Manufacturer.
7) A Breakdown caused by off-roading, misuse, abuse, racing or any form of competition.
8) Any cost covered by a repair facility's or part supplier's guarantee, or any cost which would normally be covered by a Vehicle Manufcaturer's warranty or a dealer warranty required under state law, whether or not such warranty is in force respecting Your Vehicle.
9) Damage to the Vehicle caused by continued Vehicle operation after the  Breakdown of a Covered Part.
10) Any liability, cost or damages You incur or may incur to any third parites, other than for Covered Parts.
11) A Breakdown caused by overheatin, rust or corrosion.
12) A Breakdown caused by collision, fire, electrical fire or meltdown, theft, freezing, vandalism, riot, explosion, lightning, earthquake, windstorm, hail, water, flood, acts of pulic enemy or any government authority, or for any hazard insurable under standard physical damage insurance policies whether or not such insurance is in force respecting Your Vehicle.
YOUR OBLIGATIONS OBLIGATIONS OF WARRANTY COMPANY
1. In order for this Contract to remain in force, You must:
- Change the oil and oil filter in the Vehicle at least every six (6) months or 5,000 miles, whichever comes first, or at the intervals specified by the Vehicle Manufactures;
- Replace the timing belt in the Vehicle at the intervals specified by the Vehicle Manufacturer
- Perform all other maintenance and servicing of the Vehicle as recommened by the Vehicle Manufactures;and
- Keep and amke available to the Administrator upon request verifiable signed receipts that show that the above required maintenance and servicing were performed on a timely basis.

2. In order for a claim payment to be made under this Contract:
- You must have Your repair facility obtain an authorization number from the Administrator prior to beginning any repair to a Covered Part;
- You must pay the Deductible for all Covered Reapairs perfromed in a single visit to a repair facility; and
- You are responsible for authorizing and apying for any teardown or diagnositc time needed to determine if Your Vehicle has a covered Breakdown. If the Administrator determings that there is a Covered Breakdown, then we will pay for the reasonable cost of the teardown and diagnostic time as part of the Covered Repair.
-You must send all repair documentation requested by the Administrator to the following address:
                 PHOENIX AMERICAN WARRANTY COMPANY, INC. / WYNNS EXTENDED CARE, INC.
                                               6303 Blue Lagoon Dr., Suite 225-Miami, FL 33126
To make a claim, call the Administrator toll-free at (866)-223-8694. Claims Department hours are Monday through Friday, 8 a.m. to 7 p.m., Eastern Time. CLAIMS MUST BE SUBMITTED WITHIN 180 DAYS FROM AUTHORIZATION TO QUALIFY FOR RE-IMBURSEMENT.		 1. Covered Breakdowns (Deductible Applies). If a Covered Part has a Breakdown during the term of this Contract, We will pay You or the repair facility, less the Deductible, up to the Limits of LIability, for the repair or replacment, as the Administrator deems appropriate, of the Covered Part(s) that caused the Breakdown, but only if:
-You have met Your obligations as described
- The Breakdown is not one of the excluded Breakdowns listed under the heading "Exclusions-What This Contract Does Not Cover".

This Contract refers to a Breakdown that is covered as a Covered Breakdown.

Replacement parts can be of like kind and quality. They may include new, remanufactured or used parts as determinded by the Administrator. The use of non-original manufacturer's part is permitted.

Administrator reserves the right to inspect any Vehicle prior to authorization of a claim.

2. Additional Benefits (No Deductible)
- Rental Car. We will reimurse You for a rental car at a rate of up to $30.00 for every eight (8) hours or portion thereof of labor time required to complete a Covered Repair, up to a maximum of $150.00 per Covered Breakdwon. If there is a verifiable delay in obtaining a part needed to complete a Covered Repair,We will reimurse You for a rental car up to an additional two(2) days. Labor time required is determined by teh natinoal repair manual in use by the repair facility. You must provide the Administrator with a valid receipt from a licensed rental agency to obtain reimursement for a rental car.
- Towing. We will reimurse You for towing if the Vehicle is disabled due to a Covered Breakdown, up to a maximum of $50 per occurence. You must provide the Administrator with a valid receipt to obtain reimbursement for towing.